In Settings within the navigation bar, go to Marketing, then Forms. From there, click Non-HubSpot forms and turn it on.
For your non-HubSpot form submissions to be collected it must be the following:
- A static HTML form.
- Wrapped in HTML <form> tags.
- Not in an <iframe>.
- Have an email input field.
To enable a non-HubSpot form:
In your HubSpot portal click the settings section.
Then in the settings section on the left hand side bar and scroll to marketing > forms.
Then click Non-HubSpot Form. And switch on the toggle.
Once enabled the form will automatically start collecting information.