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How to create a ticket

Navigate to Tickets from Services, click Create Ticket. Fill in the details and click create at the bottom.

From your Hubspot homepage, click Services, and then Tickets.

In the top right corner, click Create Ticket.

Fill in the details of the ticket by giving it a name, assign it to a specific pipeline, choose the status of the ticket, give it a description, choose the source of the ticket, and the priority. 

Use the company or contact dropdowns to search for a contact and to associate the ticket with a certain company or contact. 

Click Create at the bottom.