Service Solutions

Service solutions

Delighting your customers at every step

Your customer experience doesn’t stop once the deal is signed. In fact, some would say that’s where it begins. HubSpot offers incredible service tools that enable sales and marketing and help ensure your customers have the best experience possible during your working relationship. It’s our goal to help you get the most out of those tools with onboarding, strategy, content creation and training solutions.

Service Onboarding

From zero to hero in 60 days

Regardless of the HubSpot Service license you have, there are seemingly countless features you could utilise and even more options for customising the platform. Our onboarding services take care of the setup and train you on how to effectively use the tools so that you can make the most of your HubSpot investment within 60 days.

Service Strategy

Engage and delight

Customer service is all about finding ways to engage and delight your customers in order to turn them into advocates. Our service strategy offering is all about making full use of HubSpot’s functionality, from knowledge bases to NPS surveys, to improve your customer journey after they’ve signed on the dotted line. This turns them into your business’s greatest asset, generating repeat business and valuable referrals.

Content creation

Solving problems before they happen

One of the best ways you can proactively serve your clients and end users is to create helpful, informative content. This is then available for those users to self-serve, or for your team to reference and provide when serving them. Our content creation services focus on the pain points and snags most common to your customers so that you can help them as effectively and efficiently as possible.

Training

Become a HubSpot super-user

We want our clients to benefit from the full capabilities of the HubSpot platform so they can deliver the best inbound marketing campaigns possible. Our in-depth training ensures you make the most of the entire HubSpot ecosystem, with the training tailored to the function involved, whether it is sales, marketing or services.