Reviews

Katie and the team at BBD Boom have been instrumental in helping us implement HubSpot within a complex business that previously had no CRM system in place. They simplified what could have been a daunting process by carefully mapping each team’s workflows and offering valuable recommendations on how to streamline these within the HubSpot environment. Their approach made the transition smooth and effective. We’re excited to continue working with Katie on the next phases of the project, and are confident that the end result will be a system we can be proud of.

We worked with Katie Smith to help with our onboarding. From the get go she was fantastic with everything there was not a question she couldn't answer. I would 100% recommend working with BBD Boom and Katie

I reached out to Katie for support while dealing with some email issues, and she was incredibly prompt and helpful. She quickly identified and resolved the problem, and also supported us in sending out the remaining emails. Katie was professional, efficient, and a pleasure to work with throughout.

Katie was a fantastic support to Avalon today, helping us to triage some issues with our email marketing automation workflows. She quickly identified the issue, proposed an effective solution and rapidly implemented it. Lovely service, efficient and effective.

We turned to BBD Boom after struggling with HubSpot adoption, as the platform can feel overwhelming at times, especially when integrated with Salesforce. From the outset, we were impressed by how the team took the time to listen, understand our challenges and tailor their support accordingly. Katie has essentially led a re-onboarding process for our team, helping us build confidence in using HubSpot properly. She answers all our questions with clarity, troubleshoots legacy issues, and empowers us to work independently. Her deep knowledge, responsiveness and solution-focused mindset have made a real difference. Katie is not only a HubSpot expert, she’s also a genuine pleasure to work with. We feel reassured knowing we’ve chosen the right partner in BBD Boom, and we’re already seeing the impact of this collaboration. Highly recommended!

Faced with a tight deadline to migrate from Salesforce to HubSpot and without a dedicated CRM resource in-house, I had genuine concerns about our ability to deliver. BBD Boom and in particular, our Project Manager, Claudia quickly alleviated those concerns. She expertly guided us through the workflow process in a way that was clear and accessible—even to those without a technical background. Her strategic insights not only improved our approach but also brought a sense of calm and confidence to the team. Anticipating many meetings addressing issues and roadblocks, we have instead received clear reporting and next steps with no unexpected client-side tasks and no delays. From initial scoping conversations with Adam through to Claudia’s proactive leadership and seamless execution, I can't speak highly enough of the BBD Boom team work.

We needed to migrate the HubSpot instance of a company we acquired over to the main company HubSpot account. BBDBoom were instrumental in helping us do this smoothly and on time. In particular, Clarinda who led the project from BBDBoom was extremely helpful through the process and kept us on track, enabling us to be operational in a very short timeframe

We are currently working through a reconfiguration of HubSpot, following an implementation of HubSpot two years ago. Katie and the BBD Boom team have been extremely responsive. They have understood the issues we are trying to overcome and have made excellent suggestions using their knowledge of HubSpot. Looking forward to working with the team again.

We benefitted greatly from the support and hard work of Clarinda Cheon as we brought data from three alternative and very different CRMs into HubSpot to support a unified national sales team. There was much to learn and many challenges with differently arranged data and we were greatly supported by Clarinda's knowledge and patient work. Establishing workflows and using business unit structures to allow each of the original companies migrate in with little or no operational downtime was a a big part in the success of this transition program.