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Our Client Reviews

Hear directly from our clients about their experiences and successes in partnering with us.

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Apr 26, 2023

Simply amazing - smoothest learning journey and experience

It is an absolute pleasure to be paired with Sammy and Clarinda who provided the most seamless learning journey I've ever had. We are currently going through HubSpot onboarding and the team has been incredibly helpful and been simply amazing. It is very clear they go above and beyond any SLA; the team pro-actively checks in between sessions as well and even if I inundate them with questions, there is never a question that is left unanswered. If certain topics require some information digging, the team is quick to update the next steps and I usually receive the answer within the same day. BBDBoom shows that learning doesn't have to be boring as each session is informative and also very fun. Clarinda and Sammy would constantly cater each session according to our needs and offer great advice in general. It has helped my agency streamline marketing, lead capturing and now we can further expand on the sales pipeline. Thank you to Clarinda, Sammy and BBDBoom for this lovely experience!

Services provided

HubSpot Onboarding

Michelle Chow

Management Consulting | 6 to 10 employees

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Apr 17, 2023

Hugely Helpful, consistent and flexible

Extremely helpful, consistent and enjoyable team to work with BBD were always very flexible to our needs as a growing business and have a depth of knowledge of HubSpot that made our transition as smooth as possible I would recommend BBD to anyone looking to level up their CRM to HubSpot

Services provided

CRM Implementation, CRM Migration, and Sales and Marketing Alignment

Guy Fisher

Management Consulting | 26 to 50 employees

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Apr 26, 2023

Great service provided despite our ever expanding project scope!

Katie provided a great service in answering all our questions regarding our Marketing onboarding in HubSpot. Initially we focused on using HubSpot to enhance our marketing but then the project expanded into setting up sales pipelines, integrating 3rd party apps and also syncing data with another CRM. Despite the expanded and complicated project scope, Katie was more than willing to adapt our calls to cover these areas in our onboarding calls. She was able to setup different aspects of HubSpot for us, but also explain the process so that we had a clear understanding of how to manage them ourselves moving forward.
 

Services provided

CRM implementation, custom api integrations, email marketing, HubSpot onboarding, and paid advertising

Joshua Duggan

Furniture | 51 to 200 employees

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Apr 25, 2023

Patient and helpful for a Longer in the Tooth Marketer!

From the outset I found Katie to be helpful, knowledgeable and flexible throughout the HubSpot onboarding process. If there were any curved ball questions I threw at her, she answered them adeptly and, if not, quickly followed up with an email on how to address them. The best aspect I like about BBD Boom is the flexibility with their calls. Like most busy (disorganised!) marketers I don't usually decide until the day if I need the call or not. Katie was very accommodating with the few cancellations I made and, when she was off, made sure our session was carried over to the next week. Great work!

Services provided

Branding, content creation, crm implementation, customer marketing, HubSpot onboarding, social media, website development, and search engine optimization

Andy Moore

Information Technology Services | 26 to 50 employees

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Apr 19, 2023

Salesforce integration

BBD Boom supported us in building our HubSpot / Salesforce integration. They demonstrate very impressive technical knowledge and managed to come with solution with challenges with had especially when it came to our complex reporting framework. Tommy was leading the project and his deep understanding of HubSpot and knowledge of Salesforce were a real assets which allow to overcome any issues we were facing.

Services provided

Custom API Integrations

Gregory Aubert

Financial Services | 201 to 1,000 employees

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Apr 11, 2023

Efficient, Helpful and Streamlined Approach

BBD Boom have been fantastic with our HubsSpot onboarding process for the Marketing and Sales Teams. Everything is planned out thoroughly and the process on a whole has been very smooth and efficient. Many thanks goes to Sabina, Clarinda and Sammy for all their help, troubleshooting and quick replies over this whole process.

Services provided

CRM implementation, crm migration, marketing - onboarding, and sales - onboarding

Leisha Hankin

Biotechnology | 201 to 1,000 employees

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Apr 11, 2023

A breath of fresh air

Working with BBD Boom has so far been a breath of fresh air. With our use of HubSpot being rather unusual and with us being first time users of the system, we have had a lot of questions, however, the BBD Boom team, specifically Katie and Jess, go above and beyond to give answers to implementation challenges, ensuring we will get the most out of the platform. Katie is clearly a HubSpot expert and also solutions focussed - we're yet to come up with a problem that Katie can't find at least 1 solution to! And Jess has provided clarity around the onboarding project ensuring we're progressing as planned. We're looking forward to completing the onboarding and training. Katie and Jess are highly recommended.

Services provided

Marketing - onboarding, sales - onboarding, and customer success - onboarding

Thomas Reynard

Human Resources | 11 to 25 employees

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Mar 21, 2023

HubSpot for a Microsoft Partner?

This is awkward - we are a Microsoft partner who uses the HubSpot platform to manage our sales and marketing activity. (Apparently, Microsoft have a platform for this too). As a growing start-up, HubSpot's ease of use attracted us to the platform, but without the experts helping guide you - it can quickly become another IT investment not earning its keep. We leaned on BBD Boom to gain both the balance of their experience and the ability able to implement best practices. From the very beginning, BBD Boom worked closely with us to understand our unique needs and goals. They took the time to walk us through the various features and capabilities of HubSpot and helped us to develop a strategy that was tailored specifically to our business. Throughout the entire implementation process, they were always available to answer any questions and provide ongoing support as needed - and put me back on track when I said I knew better! Overall, I can't recommend BBD Boom enough, if you're looking for a services company to help you implement HubSpot - BBD Boom should be at the top of your list.

Services provided

Email marketing and full inbound marketing services

Rupert Squires

Information Technology Services | 6 to 10 employees

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Mar 17, 2023

Up and running quickly

Great experience with all members of the team. Clarinda specifically was fantastic in guiding us through and setting up things to meet our specific needs

Services provided

CRM implementation and sales - onboarding

Ben Dickie

Management Consulting | 26 to 50 employees

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Feb 27, 2023

Tommy is very good at what he does!

Tommy came into our office for a training day and was friendly, knowledgeable, proactive and reactive - I was really impressed with his performance on the day. I would definitely recommend BBD Boom and specifically Tommy if you are thinking about switching your CRM to BBD Boom.

Services provided

Marketing, Sales, Service and Operations Hub onboarding

Christian Appiah

Construction | 26 to 50 employees

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Feb 23, 2023

Focused on on results, friendly customer service

Katie has been fantastic as an Account Manager; our PPC Ad's are effective at generating leads, the reporting is useful and timely and the team are happy to answer our questions and research new avenues for us. Teamwork is essential to the relationship and we're really happy with the service from BBD Boom.

Services provided

Paid advertising

Kim Pritchard

Information Technology Services | 11 to 25 employees

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Feb 15, 2023

Fantastic!

We have had a brilliant experience working with Katie, Adore and the team at BBD Boom. They have been on hand throughout the whole process as we totally revamped our CRM system. Extremally knowledgeable and able to provide us with a whole host of solutions that we never would have come up with ourselves! 10/10 would recommend - thank you Katie and Adore!

Services provided

Account based marketing, crm implementation, customer support training, sales and marketing alignment, and sales enablement

Livi Borton

Information Technology Services | 26 to 50 employees

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Feb 10, 2023

Excellent Onboarding Process

Katie & Sabina have been a pleasure to work with as we onboard a new business unit and train the team. They provided a clear onboarding journey which allowed the team to get up and running with HubSpot straight away. The team was really flexible around our needs and went above and beyond to answer our queries. Thanks.

Services provided

Marketing Hub Onboarding

Danny James

Information Technology Services | 201 to 1,000 employees

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Feb 9, 2023

Gameplan Workshop

Great experience - very knowledgeable, led us through a great process and some great output! We are just now in the process of starting to implement

Services provided

Lisa Skinner

Management Consulting | 11 to 25 employees

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Feb 9, 2023

HubSpot Onboarding

Katie was patient, knowledgeable and helpful throughout the onboarding process. No question was too stupid and she was good at explaining things in a easy to understand way. It was lovely getting to know Katie over the course of onboarding.

Services provided

Marketing and Sales Hub Onboarding

Laura Philbin

Information Technology Services | 2 to 5 employees

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Feb 8, 2023

A fantastic 2 days with boom!

Katie (and Jess) led a two-day workshop to get us up and running on HubSpot! We covered so much ground - brainstormed scenarios, demos and covered an intro on HubSpot right the way through to analytics/reporting and everything in between. We would 100% recommend Boom, its very rare that an agency gets your brief right the first time - we look forward to working together over the coming months.

Services provided

Customer Support Training

Leanne Chatt

Construction | 1001 to 10,000 employees

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Mar 16, 2023

Great Experience and Support

It was a pleasure working with the team. They were very quick, collaborative and creative in helping us to find the solutions that we could use for our unique use cases.

Services provided

Content creation, crm implementation, and customer success - onboarding

Nash Pillay

E-learning | 26 to 50 employees

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Feb 24, 2023

Amazing!

The BBD team has been a constant support throughout my time at Alcumus, always on hand and know the answer to absolutely everything! Couldn't appreciate them more!
 

Services provided

Email Marketing

Chloe Thomas

Marketing Advertising | 1 employee

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Jan 16, 2023

Excellent Service with Great Results

Boom were fantastic at working with us to develop and execute our tactical plans for paid social media advertising. Clear benchmarks were set and the whole plan optimized as we progressed through the campaign. The results were amazing and helped drive a lot of leads for our organization.

Services provided

Paid advertising and social media

Rob Cronan

Computer Software | 201 to 1,000 employees

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Jan 5, 2023

Excellent service

Our HubSpot Specialist, Katie was extremely helpful throughout our onboarding session and have been able to answer all of our tricky questions with ease. We feel like we are off to a great start with our new CRM.

Services provided

CRM implementationcrm migration, and sales - onboarding

Ish Hodaszi

Computer Network Security | 26 to 50 employees

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Jan 3, 2023

Fantastic, simple to integrate and onboard, no complaints.

Excellent. Katie was very knowledge, enthusiastic and helpful for all our onboarding needs. Would not hesitate to recommend.

Services provided

CRM implementation, crm migration, sales - onboarding, and customer success - onboarding
 

Matt Holden

Events Services | 26 to 50 employees

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Dec 15, 2022

Good services

Clarinda was really helpful with helping us onboarding HubSpot. Understood everything that we needed. Many thanks!

Services provided

Content creation and email marketing

Tony Jin

Financial Services | 11 to 25 employees

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Dec 7, 2022

Katie was amazing!

No one in the team had HubSpot experience prior to our purchase, Katie has been amazing in teaching us all the ways to learn more as well as creating us some great videos to share with our international team. Thank you again!

Services provided

Account based marketingemail marketing, and marketing - onboarding

Shaunna Murphy

Management Consulting | 26 to 50 employees

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Jan 5, 2023

Extremely helpful and supportive

Katie has been fantastic to work with and is always so helpful and supportive, being on hand with any request when needed. With her extremely friendly approach, Katie has taught us further insight in to HubSpot and helped with our overall onboarding process and strategy. A great service and I would highly recommend.

Services provided

Email marketingcontent creationaccount based marketingfull inbound marketing servicescrm migrationoperations - onboardingsocial mediacrm implementationmarketing - onboarding, and customer success - onboarding

Stephanie Vincent

Information Technology Services | 201 to 1,000 employees

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Nov 18, 2022

Tremendously helpful

Katie and the team at BBD Boom have been invaluable in supporting us through our CRM migration. No matter the question, Katie is quick to explain our options and provide guidance on the best approach.

Services provided

Website designmarketing - onboarding, and crm migratio

David Koke

Research | 51 to 200 employees

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Nov 16, 2022

Reliable, friendly and knowledgably

Katie and the team at BBDBoom have been fantastic at helping me and Alcumus PSM develop our comms strategy. Their quick response to any query (big or small) is very reassuring, especially when you're new to HubSpot. I would definitely recommend their services! Thank you!!

Services provided

Email marketing and customer marketing

Elin Jones

Marketing Advertising | 201 to 1,000 employees

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Nov 16, 2022

Friendly, knowledgeable Marketing support!

Katie has been fantastic as an Account Manager; our PPC Ad's are effective for both PR and generating leads. Teamwork is essential to the relationship and we're really happy with the service from BBD Boom.

Services provided

Account based marketing and paid advertising

Kimberley De'ath

Information Technology Services | 6 to 10 employees

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Nov 16, 2022

HubSpot on Boarding with Katie Townsend

Katie was incredibly helpful with our HubSpot onboarding. Our session with her were all useful and I would highly recommend.

Services provided

Customer success - onboarding

Beth Moore

Food Production | 11 to 25 employees

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Nov 8, 2022

Connecting LinkedIn and HubSpot

BBD Boom has elevated our paid campaigns on LinkedIn. One small feature that makes a big difference was connecting our targeting with HubSpot lists which means we have more control over who we target on LinkedIn. At the forefront of HubSpot features the team is positive and proactive which gives us peace of mind.

Services provided

Paid advertising

Benjamin Troskie

Mechanical Industrial Engineering | 51 to 200 employees

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Jun 28, 2022

HubSpot optimization - highly recommend

 
Katie was outstanding and I wish every vendor was as easy to work with! After four years of use and multiple business changes, we were overdue to clean up our HubSpot instance and wanted to improve our use of HubSpot's marketing automation. Katie was detailed, organized and a delight to work with. Excellent communication skills and she did an excellent job of keeping us on task! I should add that she was working with US-based staff and taking meetings in her evenings to accommodate our availability. Thank you, Katie!

Services provided

Email marketing, content creation, and marketing - other

Pam Judge

Computer Software | 51 to 200 employees

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Jul 6, 2022

Great Service Throughout

 
Working with the BBD Boom team was very easy, they we're always on hand to support, organised and kept our team on track. Thank you team!

Services provided

CRM implementation, customer success training, customer success - onboarding, and marketing - onboarding

Sophie Copley

Mental Health Care | 6 to 10 employees

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Jul 6, 2022

We love working with BBD!

 
Our whole experience with BBD Boom has been one of steep learning and continual support. From the early days of onboarding and our team using a CRM for the first time, we felt throughly supported through the process, tailoring every training session to our exact needs and supporting on our strategy to make sure we were always on the right track. Working with Katie has been amazing, she is the most responsive, helpful person you will ever work with and a true expert in every detail of HubSpot and Ads - we've wanted to hire her into our own team with no luck! Our Account Manager Sabina helps us to stay super organised and is doing a great job of making sure we are well-looked after! Overall, a fantastic experience and very happy to continue to be working with this lovely team!

Services provided

Paid advertising, email marketing, marketing - onboarding, sales and marketing alignment, sales - onboarding, customer success training, and customer success - onboarding

Sasha Hoey

Commercial Real Estate | 51 to 200 employees

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Jul 20, 2022

Technical Wizards

 
Initially, we wanted Boom's help building a new website in HubSpot but ended up onboarding to their training & mentoring service. My weekly training sessions with Tommy helped me develop my knowledge of HubSpot, process and strategy. Over the last year, he's helped me bring some much-needed order to the department. And, his friendly nature never made me feel silly for asking the 'dumb' questions. I've also worked on a few projects with Clarinda, whose technical knowledge is second to none. She's created some great plans for us and helped me understand how to do them for myself in the future. While I haven't worked with Michael for that long, the service we've received from him has been brilliant. Of course, I also have to give the rest of the team a special shoutout for all the work they've done behind the scenes. They really are a great bunch!

Services provided

Customer success training, search engine optimization, and crm migration

Lily Howell

Information Technology Services | 26 to 50 employees

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Jul 22, 2022

Loved working with BBD Boom, Imogen was Fab!

We were completely new to HubSpot, and turned to BBD Boom to onboard us during a very busy time in our organisation. The thought of moving onto a brand new CRM system can be quite daunting, but it was the best thing we could have done. The whole experience has been smooth, insightful, and we'd definitely recommend them. We were thoroughly supported from beginning to end, and if there was ever anything we needed help with, Imogen was there to assist us right away. The level of responsiveness is impressive, and Imogen is super friendly, helpful, and clearly knowledgeable in all levels of HubSpot Marketing! The systems we now have in place have proved that it was a great move for our organisation.

Services provided

Marketing - onboarding

Brooke Elias

Management Consulting | 51 to 200 employees

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Aug 12, 2022

Katie is like an extension of our team

Katie is knowledgeable but still explains in a concise and easy-to-understand way. She takes the time to understand our business use-cases and offers advice based on what she feels is the best solution. This leads to up-skilling of our team and the creation of great efficiencies within our workflow implementation(s).

Services provided

Email marketing, customer marketing, and marketing - onboarding

Rhiannon Dickinson

Consumer Services | 201 to 1,000 employees

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Aug 19, 2022

Great Team for HubSpot Implementation Workflows & Strategy

Katie was excellent to work with. The BBD Boom team provided a lot of value to us.

Services provided

Email marketing and crm implementation

Jenna Clark

Telecommunications | 11 to 25 employees

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Aug 19, 2022

Trustworthy and reliable!

The BBD Team have been a pleasant and welcome support to our Team. Our contact Katie is incredibly organised, knowledgeable and always on hand to answer questions where needed.

Services provided

Customer marketing, email marketing, and marketing - other

Danielle Jubber

Marketing Advertising | 51 to 200 employees

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Aug 24, 2022

Great team, I'd work with them in the future again

Working with the team at BBD Boom has been great. They helped us re-design and migrate our website from WordPress and move marketing automation from ActiveCampaign to HubSpot. This was a massive project that could have been incredibly chaotic and stressful, but BBD Boom kept us organized, and on track and ensured that the project delivery went as smooth as something like this can. I would definitely work with them in the future should I be tasked to implement HubSpot again.

Services provided

Operations - onboarding, marketing - onboarding, website migration, website development, and website design

Anna Kocsis

Computer Software | 26 to 50 employees

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Sep 21, 2022

On spec, budget and time

Great to be in capable hands for a start up company. Swift reply and bug fixing.

Services provided

Website design and crm implementation

Michael Holm

Renewables Environment | 11 to 25 employees

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Sep 21, 2022

Thank you Katie T & Mike!

Katie T & Mike have been incredible to work with. Efficient, quick and very helpful during our implementation of HubSpot. We have a very complex set-up and it is a big task to get all of this into HubSpot but they have been patient and helpful throughout the entire process. Thank you!

Services provided

CRM implementation

Lissy Newland

Research | 51 to 200 employees

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Sep 21, 2022

Superb

Katie Townsend and Michael Ryan are absolutely brilliant and we love working with them. They always respond so quickly and are super switched on and are making a huge, huge CRM implementation much more manageable (and even enjoyable!) for us as a company. I would totally recommend working with them on a project of this nature to anyone!

Services provided

CRM implementation

Eilidh Reynolds

Computer Software | 51 to 200 employees

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Sep 27, 2022

Fantastic onboarding training!

I took part in onboarding training with Katie over four weeks. Her knowledge and expertise of the system was a great help and she was able to answer every question I had. The onboarding and training has helped us get a head start before we roll the system out to our Sales team. I would highly recommend!

Services provided

Sales - onboarding

Dominic Dysart

Oil Energy | 6 to 10 employees

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Oct 5, 2022

Perfect Onboarding Training

I have had a HubSpot Sales Software with Clarinda. Her knowledge and expertise of the software was a great help. The Onboarding training has helped us a great deal and we have already started using the software without any huddles.

 

Services provided

Sales - onboarding

Benjamin Banda

Market Research | 26 to 50 employees

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Oct 11, 2022

Excellent onboarding service

We've had (and continue to have) an excellent experience with BBD Boom. They've managed a complex onboarding process for our group. The team - mainly Katie and Sabina - are very responsive, willing and knowledgeable. Plus very peronsable. Highly recommended.

Services provided

Full inbound marketing services, marketing - onboarding, crm implementation, sales and marketing alignment, and crm migration

Richard Morland

Market Research | 201 to 1,000 employees

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Oct 12, 2022

Great team - Katie is super helpful!

Katie always has lots of really great insights to help us with our use of HubSpot for marketing. She's always happy to help and responds quickly with useful tips and advice for any query we have. We appreciate the effort - thank you!

Services provided

Paid advertising

Kajal Kishor

Financial Services | 11 to 25 employees

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Oct 27, 2022

On boarding with Katie & Clarinda

It was great working with both Katie & Clarinda, they both showed us how to best utilise HubSpot for our business. Would definitely recommend them both.

Services provided

CRM implementation and sales - onboarding

Caz Fairey

Real Estate | 51 to 200 employees

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Jun 27, 2022

HubSpot Onboarding

 
Katie has been extremely supportive in helping me set up emails and workflows in HubSpot - nothing is too much trouble for her. The sessions we have had have been super informative and helpful - thank you!

Services provided

Customer marketing, email marketing, and marketing - other

Amy Shaw

Marketing Advertising | 201 to 1,000 employees

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Jul 15, 2022

Optimization and cleaning of HubSpot instance

 
Katie and Sam were extremely knowledgeable through the whole process of auditing and optimizing our HubSpot instance. Sam mapped the whole process while listening to our organization's unique needs, and Katie kept us on track and organized while delivering against our own expedited timeline. We really enjoyed working with BBD Boom and hope to continue working together in the future.

Services provided

Email marketing, marketing - other, sales enablement, and operations - other

Megan Libby

Computer Software | 51 to 200 employees

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Oct 18, 2022

Inbound and web experts

A first class team at BBD Boom. Extensive knowledge of inbound + how to build and execute a digital inbound strategy. Excellent execution on campaigns - deep understanding of digital channels, nurture and effectiveness of campaigns. What we love about BBD is that you can grow with them. We started small on a project to improve our workflows and lead process. From there, we have had their wisdom and experience to completely overhaul and relaunch our inbound strategy from website to campaigns. Really great operational experience on the HubSpot platform. A superb team with everything you would want from an agency - a true extension of our own team not just in skill, but in attitude, enthusiasm, energy and shared passion for the success of our business.

Services provided

Paid advertising, website design, website development, website migration, search engine optimization, and full inbound marketing services

Tony Watkins

Marketing Advertising | 51 to 200 employees

What Our HubSpotters Say About Us

star
Based on 116 Reviews
Star Star Star Star
Oct 27, 2022

On boarding with Katie & Clarinda

It was great working with both Katie & Clarinda, they both showed us how to best utilise HubSpot for our business. Would definitely recommend them both.

Service Provided
CRM implementation and sales - onboarding
Star Star Star Star Star
Oct 18, 2022

Inbound and web experts

A first class team at BBD Boom. Extensive knowledge of inbound + how to build and execute a digital inbound strategy. Excellent execution on campaigns - deep understanding of digital channels,...

Service Provided
Paid advertising, website design, website development, website migration, search engine optimization, and full inbound marketing services
Star Star Star Star Star
Oct 12, 2022

Great team - Katie is super helpful!

Katie always has lots of really great insights to help us with our use of HubSpot for marketing. She's always happy to help and responds quickly with useful tips and advice for any query we have. We...

Service Provided
Paid advertising
Star Star Star Star Star
Oct 11, 2022

Excellent onboarding service

We've had (and continue to have) an excellent experience with BBD Boom. They've managed a complex onboarding process for our group. The team - mainly Katie and Sabina - are very responsive, willing...

Service Provided
Full inbound marketing services, marketing - onboarding, crm implementation, sales and marketing alignment, and crm migration
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