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Why You Need a Knowledge Base
Have you noticed that it’s becoming harder and harder to speak directly with a customer support rep...
Why You Need a Knowledge Base
December 04, 2020
Have you noticed that it’s becoming harder and harder to speak directly with a customer support rep these days? The reason for this is that businesses are constantly adopting more and more ways for customers to help themselves, reserving precious customer service time for the more pressing,…
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