Your ongoing HubSpot support partner
Need more than a one-time setup? Our HubSpot Support Partnership gives you continuous access to technical experts and strategists who help you maximise HubSpot every day. From troubleshooting and training to consultancy and strategy, we’re your go-to team for long-term growth. Flexible hours, fast turnaround, and expert guidance - all in one simple retainer.
What is the HubSpot support partnership?
Our Support Partnership is a flexible retainer that gives you dedicated access to our certified HubSpot experts on an ongoing basis. Whether you need technical fixes, campaign help, custom reports, new workflows, or portal clean-ups, we’re here to help—no ticketing queues or lengthy delays. It’s like having your own HubSpot team on standby, ready to jump in and support your marketing, sales, and ops efforts. You choose the number of hours you need per month, and we adapt to your evolving priorities. Ideal for fast-growing teams who want to move quicker and smarter inside HubSpot.
How you can use the support retainer
Our HubSpot Support Partnership is built to flex around your priorities. You choose the number of hours you need each month, and we use them where they’ll drive the most impact—whether that’s strategic consulting, team training, troubleshooting or technical support. You’ll work with a dedicated HubSpot expert who knows your portal and acts as an extension of your team.
Benefits
From hands-on expert help to strategic enablement and flexible usage, find out how you can benefit from our partnership.
1. Dedicated access to certified HubSpot consultants
You’ll have direct access to our certified HubSpot consultants—no ticket queues or generic support reps. We know your portal and your goals, so you get expert help that’s fast, relevant, and effective.
2. Priority support
Need a last-minute troubleshooting? Want to train a new member of your team? We adapt quickly to your changing priorities and turn requests around with priority.
3. Strategic enablement
This isn’t just about fixing things—we help you continuously improve your HubSpot usage. With expert training and strategic input, your team becomes more self-sufficient and your portal more powerful.
4. Transparent monthly pricing
With fixed monthly packages, there are no hidden costs or surprise bills. You know exactly what you’re getting and what you’re spending, making budgeting simple and predictable.
5. Flexible hour allocation
Use your hours how you want each month—from technical fixes to training sessions or campaign builds. If you don’t use them all, no problem—hours roll over to the next month for extra flexibility.
Why choose BBD Boom as your support partner
BBD Boom is one of the few partners to earn HubSpot’s Platform Enablement Accreditation, awarded to agencies who demonstrate excellence in training, onboarding, and supporting HubSpot users at scale. This recognition proves our ability to not just set up HubSpot—but to embed it successfully into your team’s daily operations. It means we know how to empower your people, not just your platform. Our support goes beyond “fixing”—we enable, educate, and elevate your internal capabilities. When you partner with us, you’re not just getting HubSpot expertise—you’re building HubSpot confidence.
HubSpot support partnership FAQ
Answering your questions about our support services.
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What’s included in a HubSpot Support Partnership?
You’ll get ongoing access to our certified HubSpot consultants for everything from technical fixes and portal maintenance to campaign execution, reporting, training, and strategic advice. It’s a flexible retainer, so we focus on what you need most each month.
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How is this different from HubSpot’s own support?
HubSpot’s support is reactive and ticket-based, focused on troubleshooting. Our partnership gives you proactive, strategic, and hands-on support from people who know your portal, your goals, and your business. We’re part of your team—not just a help desk.
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Do I need a long-term commitment?
Yes, our Support Partnership requires a 12-month minimum to ensure continuity and deeper impact. However, support hours are flexible, and you can scale them up or down as your needs evolve throughout the partnership.
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What types of businesses is this best for?
Our support model is ideal for growing B2B teams who rely on HubSpot across marketing, sales, or service and want to move faster without hiring in-house. Whether you’ve just onboarded or have a mature portal, we help maximise your investment.
HubSpot support success stories
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Kick-off call and scope clarification
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Kick-off call and scope clarification
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Kick-off call and scope clarification
Book a consultation with our HubSpot experts
Looking to unlock the full potential of HubSpot for your business? At BBD Boom, we specialise in delivering tailored HubSpot solutions that drive measurable results for your clients. Let’s discuss how we can do the same for you. Submit the form and one of our expert will be in touch.
