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Enriching your Software with HubSpot

July 13, 2020

A key service that BBD Boom offers is HubSpot integrations. Integrations involve taking a client’s native software or program that they regularly use in their company, such as Microsoft Dynamics, and integrating it with HubSpot.

A key service that BBD Boom offers is HubSpot integrations. Integrations involve taking a client’s native software or program that they regularly use in their company, such as Microsoft Dynamics, and integrating it with HubSpot. The end result sees both softwares combined into a single source of information, using automation to allow for data to seamlessly transfer from one program to another. Boom have done integrations with various tech companies including educational app company; Sam Labs, and cyber security firm; Titania.

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Challenges that clients usually face before approaching Boom for an integration mostly regard the sheer amount of manual work that goes into populating data between different systems. Without integrations, companies find scaling up difficult due to the volume of manual data entry and therefore run the risk of human error. A well implemented integration removes the human element and makes using systems more efficient and streamline, where staff can focus their time on more important aspects.

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Integrations can vary in project length due to the complexity of client requirements. Generally, from initial meeting to completion, it can take between 3 to 6 months. One of the most important aspects however, is scoping at the very beginning. Creating a scoping document involves a member of Boom’s Solutions Team going through all the different fields on their native system and matching them to HubSpots fields. This also includes scoping what custom fields need creating in order for setup to run smoothly.

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As companies are always apprehensive to change the way they use their internal systems, setting and meeting expectations is a must. One of our clients; Sam Labs, expressed that not only did Boom meet the set expectations, but exceeded them. Boom did not make drastic changes to how they used their native software, instead they used the integration as a way to enrich it by automating certain actions, removing the need for monotonous data entry, and ultimately speeding up the way they worked. This worked through a bidirectional sync from HubSpot to their ERP system, NetSuite. The integration automatically and instantaneously populated closed won deals as new sales orders in NetSuite using a webhook.

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Post integration, Boom occasionally receives a request for further partnership, in the form of a support retainer. This would involve continued contact with Boom to maintain the quality of the integration, answer any questions that may arise, fix any human or machine errors, and generally to monitor how the integration is going as a whole. Through process reporting emails, we are able to flag any errors that occur and resolve them accordingly. The continued support customarily comes with a regular catch up call to discuss the health of the integration.

What our clients say

“They have smart people across the board. We plan to expand our work with BBD Boom and highly recommend their professionalism, responsiveness and deep knowledge across the entire HubSpot platform.”

Tracey Palethorpe | Rosslyn Untitled design (62)

“Their project management is excellent and they really do deliver. I wouldn’t hesitate to recommend, they will really make a difference to your business. We absolutely wouldn’t have gotten to where we are now without them.”

Kerry Leighton-Bailey | Lumi Untitled design (86)

“The team at BBD Boom have helped us tremendously, we have enjoyed every second. They have reacted quickly and are always on hand to help us whenever we need, no matter how small.”

Alice Hills | Truespeed Untitled design (63)

"Me and my Marketing Operations Manager were so impressed by the audit! Clearly a lot of work and research went into it. It felt like a totally personalised session with vast amounts of added value!"

Verity Raphael | Streetbees Zkk6ufho_400x400

"By taking the additional time to really understand our business and how we work, the great team at Boom have enabled us to get the best from our HubSpot investment"

Elliott Carter | Perspicuity perspicuity icon

"They were very supportive and offered invaluable help to ensure we got the most from our HubSpot platform. I would happily work with BBD Boom again"

Kathryn Reeves | Poweron Platforms 1591800866017

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