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Reduced CPL and Increased CTR

November 01, 2019

Here's how Boom helped Perspicuity reduce CPL and increase CTR through inbound marketing and marketing automation techniques.

THE BRIEF

Perspicuity is a Microsoft Gold Deployment Partner, specialising in Office 365, SharePoint, EMS and Azure. Perspicuity was struggling to gain new leads in order to grow the client base.

Having identified this problem, Perspicuity decided that inbound marketing would be a good way of solving it. In exploring inbound marketing they came across HubSpot, which lead them to finding Boom. While working with Boom they wanted to generate new direct leads and more prospects by increasing awareness of their services.

WITH BOOM, YOU GET THINGS DONE AND QUESTIONS ANSWERED QUICKLY, AND THEY HELP TO BUILD A STRATEGY RATHER THAN JUST SELL A PRODUCT. WE ARE ALWAYS IMPRESSED BY THEIR ONGOING COMMITMENT TO OUR SUCCESS.

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THE SOLUTION

The first step Boom and Perspicuity took was to hold a workshop where Boom helped Perspicuity plan their inbound journey. From this, the next step was to organise and create some video content on social media that would catch the eye of their target audience and inform them of how Perspicuity could help, followed up by the right automations to turn those video views into qualified leads.

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THE CAMPAIGN

To start the campaign, Perspicuity wanted to use video content they had recently created for the LinkedIn ad campaign. However, it was clear after starting the ad campaign that it wasn’t performing as well as it could have. Thanks to Boom’s careful monitoring of the campaign, we were easily able to turn off the existing ad set and channel the budget into a more effective media plan utilising other content from Perspicuity’s library.

 

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AUTOMATION

Boom also put a chatbot in place on Perspicuity’s website. Through having various chat options, such as a live chat, phone call option, and email option, the chatbot gives any visitor that might be unsure of anything an opportunity to get in contact and ask questions immediately, qualifying them along the way.

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ONGOING SUPPORT

In addition to creating and marketing content, Perspicuity have called on Boom’s expertise in HubSpot. By setting up a support retainer, the team at Boom are able to give advice, support and recommendations on the use of HubSpot so Perspicuity can make the most of their HubSpot investment. 

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THE RESULTS

While the original ad set was shut down, the new set Boom created from older content gained the company 20 new leads. The cost per lead was reduced down to £13.33, significantly lower than in previous campaigns, and the click through rate rose to 0.91% from 0.69%.

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WHAT NEXT

This isn’t the end of the collaboration between Boom and Perspicuity, as Boom are now working on an integration between Microsoft Dynamics and HubSpot so that Perspicuity can work seamlessly between HubSpot and their CRM.

What our clients say

“They have smart people across the board. We plan to expand our work with BBD Boom and highly recommend their professionalism, responsiveness and deep knowledge across the entire HubSpot platform.”

Tracey Palethorpe | Rosslyn Untitled design (62)

“Their project management is excellent and they really do deliver. I wouldn’t hesitate to recommend, they will really make a difference to your business. We absolutely wouldn’t have gotten to where we are now without them.”

Kerry Leighton-Bailey | Lumi Untitled design (86)

“The team at BBD Boom have helped us tremendously, we have enjoyed every second. They have reacted quickly and are always on hand to help us whenever we need, no matter how small.”

Alice Hills | Truespeed Untitled design (63)

"Me and my Marketing Operations Manager were so impressed by the audit! Clearly a lot of work and research went into it. It felt like a totally personalised session with vast amounts of added value!"

Verity Raphael | Streetbees Zkk6ufho_400x400

"By taking the additional time to really understand our business and how we work, the great team at Boom have enabled us to get the best from our HubSpot investment"

Elliott Carter | Perspicuity perspicuity icon

"They were very supportive and offered invaluable help to ensure we got the most from our HubSpot platform. I would happily work with BBD Boom again"

Kathryn Reeves | Poweron Platforms 1591800866017

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