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Digital Transformation: The Technology Is Easy, The People Are Hard

July 02, 2025

“My team once rolled out a new CRM, but within a few months staff went back to their spreadsheets and sticky notes – that pricey platform was already gathering dust.” I can’t tell you how many times I have had a version of that story when I speak to businesses who are considering a digital…

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Digital Transformation: The Technology Is Easy, The People Are Hard
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